《销售88定律:全世界最权威的销售成交读心术》主要讲述了，销售能搞定客户是生存，让客户追随自己是发展。销售中可运用的战术也是变幻无常，但“心理战术”却是隐藏在所有战术背后的最根本力量。人人都想在销售这场残酷的战争中赢得滚滚财源，但是并非每个人都能真正懂得商战谋略，《销售88定律:全世界最权威的销售成交读心术》精选全世界最权威的心理学定律，结合最有趣、最生活化的案例，让你透视客户的内心，助你在商场百战百胜。

工业社会在本质上是干燥的。机器轰鸣、热火朝天的工业化将社会关系中带有人情味的成分蒸发掉了，然后用各组实体组织将个体连接起来。而正在到来的互联网新经济时代在本质上是湿呼呼的。返璞归真回到人类文明的原点，让被工业社会、大众营销烤干的人情冷暖再重新湿润起来。彼此之间的认同喜欢将是未来“湿”营销的基础。 “湿”的东西是活的象征、生命的象征，鲜活生动的个性以社区、互联网进行分享、对话、合作和行动，形成改变商业规则的强大力量。本书的目的就是要探索这些规则，因为这将关系到目前的营销业和广告业何去何从。 目录 第一篇 碎片化经济 大众市场之后的圈子化世界 第一章 新型社会网络的崛起 第二章 集体兴奋——网络的财富 第三章 永恒的信息瀑 第二篇 消费者新思维 全球互联网市场的用户现状 第四章 选择的困惑 第五章 贵在参与 第六章 从提供选择到提供需要 第三篇 湿营销时代 真实人性的回归 第七章 网络式互利交换 第八章 返璞归真 第九章 身份即营销 第四篇 生财有道 湿营销时代的现状和未来 第十章 湿营销的存在基础——新的信任体系 第十一章 湿营销面临的新秩序 第十二章 走向未来

Editorial Reviews Review "A page-turner" -Newsweek " Lindstrom dishes up results, alongside a buffet of past research, with clear writing and deft reasoning." -Fast Company “Lindstrom … has an encyclopedic knowledge of advertising history and an abundance of real-world business experience” -The Washington Post “Martin Lindstrom, the boy wonder of branding, tells that the future of shopping is all in the mind” -The Sunday Times (UK) “Shatters conventional wisdom” - CNBC "...brings together a great many strands of research to build a fascinating case. The writing is snappy and the book’s a page turner" -BBC Focus Magazine “Lindstrom's research should be of interest to any company launching a new product or brand” -USA Today "Lindstrom...has an original, inquisitive mind...His new book is a fascinating look at how consumers perceive logos, ads, commercials, brands, and products." -Time “When someone tells you that a book is a "page-turner," you probably think of the latest top-list best-seller. Now you'll think of Buyology….Pick up a copy of this book and get one of those highlighting thingamajiggies before you fix your ad budget for the new year. "Buyology" is definitely money well-spent.” -The Eagle Tribune “Why do rational people act irrationally? Written like a fast paced detective novel, "Buyology" unveils what neuromarketers know about our decision making so we can buy and sell more insightfully." - Dr. Mehmet C Oz Professor of Surgery, Columbia University, and author of YOU -The Owner’s Manual “Move over Tipping Point and Made to Stick because there’s a new book in town: Buyology. This book lights the way for smart marketers and entrepreneurs.” -Guy Kawasaki, Author of The Art of the Start "Martin Lindstrom is one of branding's most original thinkers" -Robert A. Eckert, CEO & Chairman, Mattel, Inc. “Lindstrom takes us on a fascinating journey inside the consumer brain. Why do we make the decisions we do? Surprising and eye opening, Buyology is a must for anyone conducting a marketing campaign.” -Ori Brafman, author of the bestselling book, Sway "Full of intriguing stories on how the brain, brands and emotions drive consumer choice. Martin Lindstrom’s brilliant blending of marketing and neuroscience supplies us with a deeper understanding of the dynamic, largely unconscious forces that shape our decision making. One reading of this book and you will look at consumer and producer behavior in an entirely new light.” -Philip Kotler, Ph.D., S. C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University "A riveting read. Challenging, exciting, provocative, clever, and, even more importantly, useful!" -Andrew Robertson, CEO & President, BBDO Worldwide Lindstrom can be a charming writer. He has an encyclopedic knowledge of advertising history and an abundance of real-world business experience Product Description How much do we know about why we buy? What truly influences our decisions in today’s message-cluttered world? An eye-grabbing advertisement, a catchy slogan, an infectious jingle? Or do our buying decisions take place below the surface, so deep within our subconscious minds, we’re barely aware of them? In BUYOLOGY, Lindstrom presents the astonishing findings from his groundbreaking, three-year, seven-million-dollar neuromarketing study, a cutting-edge experiment that peered inside the brains of 2,000 volunteers from all around the world as they encountered various ads, logos, commercials, brands, and products. His startling results shatter much of what we have long believed about what seduces our interest and drives us to buy. Among his finding: Gruesome health warnings on cigarette packages not only fail to discourage smoking, they actually make smokers want to light up. Despite government bans, subliminal advertising still surrounds us – from bars to highway billboards to supermarket shelves. "Cool” brands, like iPods trigger our mating instincts. Other senses – smell, touch, and sound - are so powerful, they physically arouse us when we see a product. Sex doesn't sell. In many cases, people in skimpy clothing and suggestive poses not only fail to persuade us to buy products - they often turn us away . Companies routinetly copy from the world of religion and create rituals – like drinking a Corona with a lime – to capture our hard-earned dollars. Filled with entertaining inside stories about how we respond to such well-known brands as Marlboro, Nokia, Calvin Klein, Ford, and American Idol, BUYOLOGY is a fascinating and shocking journey into the mind of today’s consumer that will captivate anyone who’s been seduced – or turned off – by marketers’ relentless attempts to win our loyalty, our money, and our minds. Includes a foreword by Paco Underhill.

《奢侈品应该这样卖》内容简介：顶级奢侈品所特有的高品质，必须配备“量身定制”的充满智慧的高端顾客服务。作者曾从事过众多高档品牌的营业员培训服务工作，并取得了卓越的成绩。《奢侈品应该这样卖》将为大家介绍日常培训课程中的一些重要内容，如：顾客服务的魅力、拉近与顾客之间距离的方法和技巧、作为营业员应具备的素质等。

绝大多数人缺乏的并不是改变事物的勇气，而是改变事物的技巧。 世界上最不为人所知的秘密之一就是，在过去的半个多世纪里，一小部分行为科学理论家和实践者已经发现了一种几乎可以改变任何事物的力量——影响力。

政治家运用影响力来赢得选举，商人运用影响力来兜售商品，推销员运用影响力诱惑你乖乖地把金钱捧上。即使你的朋友和家人，不知不觉之间，也会把影响力用到你的身上。但到底是为什么，当一个要求用不同的方式提出来时，你的反应就会从负面抵抗变成积极合作呢？ 在这本书中，心理学家罗伯特·B·西奥迪尼博士为我们解释了为什么有些人极具说服力，而我们总是容易上当受骗。隐藏在冲动地顺从他人行为背后的6大心理秘笈，正是这一切的根源。那些劝说高手们，总是熟练地运用它们，让我们就范。