-
如何管理10人以下小团队
谷歌核心团队实现10倍速成长的秘诀
谷歌全球人才培养战略资深培训师将谷歌小团队建设方法倾囊相授
◎ 编辑推荐
☆谷歌核心团队实现10倍速成长的高绩效秘诀
☆谷歌小团队管理资深培训师专为零基础和中层管理者打造的实用力作
☆谷歌115个工程师团队和65个销售团队亲测有效
◎ 内容简介
在美国《财富》杂志每年评选的最适宜工作的100家公司中,谷歌连续多年名列第一。谷歌的魅力主要源自对小团队的重视。
在连年获誉之前,谷歌在公司内部开展了代号为“氧气计划”和“亚里士多德计划”的两项调查分析项目,发现卓越的团队管理者大多具备首要特质即是“当好教练”,而高效率的团队的首要特征即是“让团队成员具有安全感”。
根据上述两项统计调查结果,谷歌公司制定了人才培养教程。此教程全球通用,不因地制宜,不因岗位制宜,拉里•佩奇和谢尔盖•布林也要遵循。
本书作者便是这一教程的资深培训官,培训全球范围内的谷歌小团队。在这本书里,他巨细靡遗地介绍了“20%规则”“一对一面谈”“OKR管理”“同事鼓励”“二人组机制”“不追求完美、尽早交付”“10倍速成长”等教程中各项理论和模型的具体操作方法。
作者认为,这一教程就是谷歌成功的核心要素。
-
别想太多啦
★日本畅销40万册的情绪疗愈指南
经历多次失败的人,才能体恤他人。负面情绪“来去由它”。即使别人让我失望,也没啥大不了。虽然年岁渐长,心不可以老。黯淡的过往,也可以“料理”成美味的食物。后悔的次数愈多,就愈能成为诚实的人。顺境也好,逆境也好。“迟钝、动作慢、笨手笨脚”不也很好吗?被人批评时,可以这么想。不必急于改变自己,以少欲为铲、知足为锄,来耕作心田,任何事勉强一定无法持续。可以孤独,但不可以孤立,一个人的力量,自己心里有数。机会是以危机的姿态到来。其实,你现在的样子就够了。
★听日本超人气“傻和尚”讲讲生活禅
日本备受喜爱的治愈禅师,最擅长说故事,让人的烦恼不知不觉间被化解。他常常自嘲是“傻和尚”,他的话语却充满洞见:
.只要不作恶,你就是个好人;经历多次失败的人,才能体恤他人;
即使别人让我失望,也没啥大不了;遇事绝不可为难自己。
★104个安心小练习,拥有自我疗愈的力量
在日常中,学会照顾自己的内心,通过104个安心小练习,放不下的事都能放下,赶走负面情绪,拥有好好生活的力量!
★没有一件事、一段关系,值得你遍体鳞伤
你太在乎,别人才有了伤害你的能力,所有的烦恼都来源于想太多。把人生调成静音模式,让自己开心起来,找回人生的主动权。
不苛求自己,也别要求别人,活出自己喜欢的人生
很多时候,别人没那么在意你,因为害怕被讨厌、期待被喜欢,然而你不知道,根本没有人讨厌你。你“小小的期待”不敢说出口,变成压抑委屈的庸人自扰;想得太多、内心充满担忧,累积成难以承受的精神压力。
人生中,有很多事情最好不要放在心上。要想成为“不在意的人”,需要一点小小的练习。日本超人气禅师名取芳彦,对日常生活中的烦恼,进行身临其境的分析,104个“别想太多”的练习,让人不再忧郁、焦躁、闷闷不乐……
-
高情商聊天术
这是一本帮你提高情商,教你真正会聊天的书。
聊天的品质决定你生活的品质,你可以一星期不辩论、一星期不主持、一星期不演讲,却很难做到一星期不聊天。
比如我们初识陌生人的时候,可以利用作者自创的“二次吸引法则”。即,为了在未来制造惊喜,有的话题在起初就该绝口不聊。
大部分人在首次见面就表达好感:“我很喜欢你写的诗。”对方听太多了,因而无感。
如如起初刻意不提,后期找机会,在“不经意”间引用一句对方写的诗。
你瞬间就成了知音的代名词。
会聊天的人是生活的高手,而且当一个人会聊天的时候,他一定懂得关系中的圆融与平衡。高情商聊天术能够让人更加具备主动性,却没有攻击性。它能够真正地把讨论、发现、探究的方式加入自然的聊天状态里,让双方共同体会共情和对抗的平衡。
比如,你可以通过“有效刺激”引起对方的重视,要知道一味顺着对方聊天,会让对方睡着。要敢于把他从舒适感里“叫起来”。你这样提问:“两年前,您说绝不涉足某行业,可我观察,近期您也开始在该行业布局了?”
这个“冒犯”的提问暗含着你持续的关注,让对方醒而不恼。
聊天帮我们发现自己和他人的更多面。比如赞美别人时,可以采用独特策略:不去赞美别人已经拥有的东西,而是去赞美别人没有的,令人印象深刻。
比如,你赞美别人的时候说:“最近XX、XX(行业大佬的名字)都表达了他的态度,我更想知道,您对这件事怎么看?”一句话,你就把对方对标成为业内大咖。
-
情商高,就是说话让人舒服2
有这样一个例子:顾客说“太贵了!”“少抽两包烟就过来了。”这是我们常听的或者常说的,但却是非常错误的!因为你的话让对方想到了痛苦——烟民少抽一根烟都难受,更别说两包了!如果我们换成“就当您多抽了两包烟”,就瞬间把痛苦变成了快乐。对方的心情愉悦了,成交也自然不在话下。
成功签单离不开高情商的沟通话术。一个销售高手必先是一个说话让人舒服的情商高手。本书基于对人性的把握与对市场的多年研究,从客户拜访→沟通需求→产品演示→客户谈判→签单成交→后续合作,提供了销售过程中每个环节的高情商说话技巧和可行性方案,照着做,就能精准打入客户内心,成为具有超强说服力的专业销售大师,让你与人交流、洽谈业务毫无阻力。
-
情商高,就是说话让人舒服
为什么同样的产品,同事提成百万,你却总是卖不出去?——搞不定客户
为什么同事聚餐时唯独不叫你?——职场遭排挤
为什么你斥责下属时,对方总是选择离职?——带不好团队
为什么你的约会邀请女神不接受?——撩妹失败
为什么你一开口朋友就“开躲”,不愿意跟你说话的人越来越多?——出口就伤人
……
归根结底是因为你不懂得好好说话!要怎么说话呢?说到底就是,照顾别人的感受,不让人难堪。
《情商高,就是说话让人舒服》以“说话让人舒服”为主题,将语言和人性有效地结合起来,通过大量贴近生活的事例和精炼的要点,教会我们,如何通过洞察别人的心里来说出让人爱听的话,如何通过体察别人的需要来说出让人开心的话,如何通过“包装”自己的语言来说出不伤人的话……让你的每一句话都说得得体又令人舒服,到哪都受欢迎!
一书再手,从此不再为“说话让人不爱听”所困扰。
-
WORKING WITH EMOTIONAL INTELLIGENCE
Book Description Do you want to be more successful at work? Do you want to improve your chances of promotion? Do you want to get on better with your colleagues? Daniel Goleman draws on unparalleled access to business leaders around the world and the thorough research that is his trademark. He demonstrates that emotional intelligence at work matters twice as much as cognitive abilities such as IQ or technical expertise in this inspiring sequel. Amazon.com Working With Emotional Intelligence takes the concepts from Daniel Goleman's bestseller, Emotional Intelligence, into the workplace. Business leaders and outstanding performers are not defined by their IQs or even their job skills, but by their "emotional intelligence": a set of competencies that distinguishes how people manage feelings, interact and communicate. Analyses done by dozens of experts in 500 corporations, government agencies and non- profit organizations worldwide conclude that emotional intelligence is the barometer of excellence on virtually any job. This book explains what emotional intelligence is and why it counts more than IQ, or expertise, for excelling on the job. It details 12 personal competencies based on self-mastery (such as accurate self- assessment, self- control, initiative and optimism) and 13 key relationship skills (such as service orientation, developing others, conflict management and building bonds). Goleman includes many examples and anecdotes--from Fortune 500 companies to a non-profit preschool--that show how these competencies lead to or thwart success. Unlike IQ, emotional intelligence can keep growing--it continues to develop with life experiences. Understanding and raising your emotional intelligence is essential to your success and leadership potential. This book is an excellent resource for learning how to accomplish this. --Joan Price From Publishers Weekly Applying the lessons of his bestselling study Emotional Intelligence, Goleman has found that business success stems primarily from a workforce displaying initiative and empathy, adaptability and persuasiveness?i.e., key aspects of what he defines as emotional intelligence. He presents studies that show that IQ accounts for only between 4% and 25% of an individual's job success, whereas emotional competence (self-awareness, self-regulation and motivation) is twice as important as purely cognitive abilities in the workplace. These findings alone should shake up human resource departments that hire based on how good someone looks on paper. In sections like "Self-Mastery," "People Skills" and "Social Radar," Goleman uses anecdotes from the corporate trenches (and from his lecture tours) to isolate qualities, such as "trustworthiness" that are central to displays of emotional intelligence. These qualities, in turn, are broken down into sets of practices?"Act ethically and... above reproach"; "respect and relate well to people from other backgrounds"?that can be internalized for improved emotional intelligence quotients by individuals looking to get ahead, or managers seeking to revitalize the staff. These repetitive-sounding checklists can at times give the book the flavor of an overworked seminar presentation. Still, embedded within the linear format that emerges are many truly illuminating facts?that the real cost of employee turnover to a company is the equivalent of one full year of employee pay, for example?that show how critically important Goleman's thesis is to today's workplace. From Booklist Goleman made a big splash in 1995 with his best-selling, much-discussed Emotional Intelligence. He contended that success and ability could not be determined solely by intelligence (however intelligence might be defined or measured). Emotional traits such as self-awareness, motivation, and self-control and social skills such as teamwork, leadership, and communication matter, too. His arguments were bolstered by research in neurology and the behavioral sciences. Furthermore, Goleman argued that emotional intelligence could be taught, and he targeted his message to educators and the educational system. This message, though, also drew a huge response from the world of business, and here Goleman now adapts his ideas to the workplace. Citing managerial studies, he asserts that emotional intelligence is twice as important as either IQ or technical expertise in predicting business success. Goleman shows how self-mastery and people skills determine work performance and suggests implications for job training. Although he does include scientific documentation whenever possible, Goleman himself refers to these as "soft skills," and the question remains about how accurately they can be measured--especially if they are to be used to make employment decisions such as hiring, termination, promotions, and salary levels. David Rouse Book Dimension : length: (cm)17.2 width:(cm)11.1